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SIAM for beginners
Ahead of our joint workshop with the BCS on the 17th of November we speak with 2 experts to discuss all things SIAM, people & culture. Podcast Guests: Dave Kelsey, BCS Steve Morgan, Syniad...
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ITSM, SIAM & winning elephants – it's the itSMF UK 2015 Conference! Part 1
It’s London baby! The itSMF UK held their annual conference in London this week. The theme of the conference was “new problems, new solutions” and was held at a sparkly new location, the Sofitel at...
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Transition, collaboration & cute penguin videos – it’s the itSMF UK 2015...
Day 2 Following our coverage of Day 1 of the itSMF UK conference, we’re back as promised with Day 2! Selling Problem Management – the views of the ITSMF UK Special Interest Group Barry Corless, Global...
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Coming Soon: SIAM Group Test
Our next Group Test will explore how toolsets can aid you on your SIAM journey: SIAM: Service Integration & Management (SIAM) is the term given to a multi-vendor service model, where the...
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Event Listing: IT500 Event; The IT Learning Conference – Everything IT...
The ITSM Review are excited to be confirmed as official media partners for the latest IT500 event; The IT Learning Conference – Everything IT Service Management & Operations being held on 1st June...
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IT500 Conference: Effective CSI in a SIAM Eco System
I caught up with Stuart Rance and Andrew Vermes this week to talk about their IT500 workshop in June; Effective CSI in a SIAM Eco System The session will provide a practical guide to managing CSI well...
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Supercharging Your Service Delivery Using SIAM
The lovely people at Cherwell invited me to join one of their webinars to talk about SIAM so here is the link to the recording! My session was all about how ITIL and SIAM can be used to take your...
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Integration, Bow Ties & Service Catalogues; Cherwell SIAM Survey Results
Andy White, Cherwell Our friends over at Cherwell recently conducted a survey on all things SIAM and I was lucky enough to catch up with Andy White, Vice president & General Manager for EMEA to...
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SIAM Group Test – The Results
This group test is a review of software products and vendors in the service integration and management (SIAM) market area. Our remit was to explore how toolsets can support and optimise SIAM. SIAM...
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Event Listing: IT in the Park 2016
Event Listing: IT in the Park 2016 It’s Edinburgh baby! IT500 and Scot-Tech will be hosting Scotland’s biggest ITSM and IT Operations Management conference at Dynamic Earth in Edinburgh this October....
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